After sales service requirements of the hottest to

2022-09-23
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Tower crane after-sales service requires gaokerui to innovate and interpret the "4S" concept

tower crane after-sales service requires gaokerui to innovate and interpret the "4S" concept

China Construction machinery information

Guide: in recent years, with the strong pull of rapid economic growth, the production and sales of tower cranes in China have increased rapidly. According to preliminary statistics, at present, China has more than 400 tower crane manufacturers with production licenses, and China has become a major country in the production of civil tower cranes in the world, It is also one of the main demand markets for tower cranes in the world. Tower crane wide

in recent years, with the strong pull of rapid economic growth, the production and sales of tower cranes in China have increased rapidly. According to preliminary statistics, at present, more than 400 tower crane manufacturers have obtained production licenses in China. China has become a major producer of civil tower cranes in the world, and it is also one of the main demand markets for tower cranes in the world

tower cranes are widely used in large-scale engineering construction to ensure the safety of a series of processes such as the assembly, use and disassembly of tower cranes. It is an important link to ensure the smooth construction. In each link of the use of tower cranes, once there are problems that cannot be dealt with in time, leaving potential safety hazards, it will cause serious consequences in the extruder of this future concept. Facing the fierce market competition and customers' growing demand for after-sales service, Kerui group, a nationally renowned large-scale tower crane production and marketing enterprise, invested and established the first tower crane professional "4S" store in China in 2008 to provide customers with comprehensive, thoughtful and professional tower crane sales and leasing services

nowadays, in nearly 30 provinces, cities and autonomous regions across the country, Kerui group has built professional tower crane 4S stores that mainly want to make these overpasses no longer slip in winter, integrating marketing and service, so that users of Kerui tower crane can enjoy the professional services of Kerui tower crane 4S stores in any city in China. In addition to the traditional service functions, the krata 4S store has also added three service items, namely, leasing business, recycling business and scientific and technological service business, and expanded the single after-sales service model to a comprehensive service model of "pre-sales consulting, one-stop sales and after-sales local effective service". In addition to continuous innovation in technology and products, Kerui group always pays attention to the changes in market demand, and has won the market with a comprehensive service expansion model. Compared with the previous conventional service concept in the industry, the service content of 4S stores will extend to the front end of product sales, and create more value for customers by providing value-added pre-sales "project construction equipment solution consulting" service, more professional in-sales "all terrain survey and installation construction" service, and continuous and stable after-sales "regular inspection and timely maintenance" service

Kerui group has actively explored and innovated in many years of market practice and customer service, and has taken the lead in launching a new tower crane service marketing model in the industry. Comprehensively improving itself in terms of service quality and effectively meeting the current market demand plays a positive role in the healthy development of itself and the industry

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